This English version is a translation provided for convenience. The original Persian text is the legally binding version; in case of any conflict or difference in interpretation, the Persian text shall prevail.
What Data We Collect
We hold different categories of data that should be considered separately:
- Account information: first and last name, mobile number, email address, company name and national ID, economic code, postal address and postal code. We obtain these from you at sign-up and at purchase.
- Your business data: everything you record in the system, such as accounting documents, invoices, customer information, items and employees. This data belongs to you and we are merely its custodian.
- Technical information: IP address, browser type, login times and system errors, which are logged for security and troubleshooting.
- Payment information: the amount, date and tracking code of each transaction. Your card number and its PIN are entered on the bank gateway page and never reach us.
How We Use It
- To create and maintain your dedicated system and to provide secure login with SMS verification codes.
- To issue invoices, send renewal reminders and send essential account notices.
- To respond to support requests.
- To detect errors, prevent abuse and keep the system secure.
- To fulfil legal obligations, such as keeping financial records of our own sales.
We do not read your business data, we do not analyse it for advertising, and we do not sell it to anyone. A support specialist accesses your account only when you yourself ask for help, and only to the extent needed for that task.
Data Stored Inside Iran
Each customer’s system and database run and are stored on servers inside Iran. Everyday use of the system does not depend on the international internet, and your business data does not leave the country during normal operation of the service. Access to the servers is restricted to the authorised technical team, and your connection to the system is encrypted (HTTPS).
Backups
Each customer’s data is backed up regularly so that we can restore information if something goes wrong. Backups are also kept inside Iran and are protected in the same way as the data itself. After an account is deleted, older backups are also removed in their normal rotation cycle.
Sharing with Others
To provide the service we must share a small portion of information with a few other processors, and only as much as is necessary:
- Bank payment gateway: the amount and order number, to carry out the transaction.
- SMS service: your mobile number and the message text, to send verification codes and reminders.
- Email service: your email address, for invoices and account messages.
- Legal authorities: only upon a written order from a competent judicial authority.
If you yourself connect the system to another service, for example the Iranian tax authority’s taxpayer system (Moadian) or an online store, data is sent to that service according to the configuration you have set up.
Cookies
The website and the system use cookies to keep you signed in, to remember your language and settings, and to protect against cross-site request forgery. We may use an analytics tool for visitor statistics that presents information only in aggregate form. If you disable cookies in your browser, the website will still open, but signing in to the system will not work.
Your Rights of Access, Correction and Deletion
- You may view and correct your account information at any time.
- You may export your business data or request a complete backup copy.
- You may request complete deletion of your account and data. After verifying your identity, we close the account and delete the data; only the financial records of your subscription purchases, which the law requires us to keep, are retained.
- If you do not wish to receive promotional messages, just tell us; essential account messages will continue.
For any of these requests, send us a message through our contact page or email admin@abrak.org.
Changes to This Policy
If the way we store or use data changes, we update this page and change the date shown at the top. We notify active customers of significant changes before they take effect.
The general conditions for using the service are set out in our Terms of Service.